FAQ
The Netherlands and Belgium
• Free delivery for orders over €50
• Standard delivery costs €6,95
If you order before 5 pm, you should receive it the next working day. Did you not receive your package on time? Consult your track & trace email or contact us.
We mainly ship our orders with DHL, so if you get a notification from DHL, that'll probably be us!
You can return items up to 14 days after purchase. To be eligible for a return, the products must be unopened in the original packaging.
Please contact us with your order number and track and trace number, we'll do our best to solve this inconvenience for you as soon as possible!
Please contact us with your order number and track and trace number, we'll do our best to solve this inconvenience for you as soon as possible!
Refunds are automatically refunded to the credit/debit card you paid with!
It can take up to 3-7 working days before the amount is back on your account.
We recommend to keep these products in a cool + dry + dark place. Especially if they contain cold pressed & essential oils.
We recommend that you use the products within 1 year of purchase. When stored correctly, most products can be stored for up to 2 years.